We have a dedicated Support Centre, which provides the infrastructure capable of fulfilling even the most demanding of customer requirements.

Contract Options

A support contract from AT Computers covers all parts, labour and callout charges for the duration of the contract, with guaranteed response and fix times. It provides unlimited software support for the duration of your contract. Facilities Management can be provided for those customers who require the support levels provided by a dedicated IT support person, at a fraction of the cost.

Network Support

We can provide a range of support options with regard to your networking requirements. From simple point to point connections through to design and project management of complex installations. We can give as much help and guidance as you require.

Confidential support is available from AT Computers consultant for a range of communications topics. If you have a specific requirement we can provide the solution that best suits your needs.

AppleCare

Extend your service and support coverage or sign up for expert consulting with AppleCare.

Because Apple creates the hardware, operating system and many built-in applications, Apple computers are truly integrated systems with vastly superior needs.

AppleCare Protection Plan extends your computer's 90 days of complimentary support and one-year warranty to up to three years of world-class support - and provides you with long-term peace of mind.

For more information about AppleCare call:

Tewkesbury:
Sales 01684 291112 / Support 01684 851950

Cardiff:
Sales 02920 232800 / Support 01684 278001

Newcastle:
Sales 0191 261 2800

Software MOT
on any Apple CPU
@ £75 + VAT

The MOT will include ALL free updates depending on the OS they are on, ie if they are on 9.x they can go to 9.2.2, 10.1.x to 10.1.5, 10.2.x to 10.2.8, 10.3.x to 10.3.9, 10.4.x to 10.4.11, 10.5.x to latest. Also included is all relevant Apple Application updates. Non Apple Applications can be updated on request, ie Office.

The MOT will also include running all diagnostics on the unit which includes Norton Utilities, Antivirus, Speed Disk if appropriate, Alsoft’s DiskWarrior, and Micromat’s Tech Tool Pro. Data Backup from good working drives can be performed at an additional charge, but will have to be quoted per incident by a member of the Technical Staff.

call 01684 851950 for more details.

Please click the above link for a full list of manufacturer support contact details.